-
Please inspect your order
upon delivery - check year/ make/ model, etc. In the event of
error the item will be replaced. If your order arrives damaged
or is not as described, please notify us immediately so that we
can arrange the return for replacement. Please handle clear
vinyl windows carefully.
-
INSPECT CAREFULLY
- We will not accept returns or claims for any incorrect item,
marks or visible flaws once installation has been started.
-
Customer is responsible for
return shipping costs, with the exception of
manufacturing errors or defect. Returns of items with initial
free shipping are subject to the billing of actual initial
shipping expense, which will be deducted from the credit.
NON-DEFECTIVE returns are subject to a 20% restocking
fee.
-
Any part may be returned
within 30 days or as noted on the listing. Returns must be
received back within 30 days of initial shipment. We will refund
the purchase price (less shipping/restocking fees) once the item
arrives back at the warehouse in its original condition. We pack
all items to insure that they arrive safely. Retain all original
packing materials for any item that is to be returned to us.
-
Please contact us for a
return authorization number (RA#). No returns will be accepted
otherwise.
-
Other than warranty
returns - All
returns must be in original packaging, unused and in resalable
condition. Please handle clear vinyl windows carefully when
folding for return with paper in between. See line #2
-
REFUSED or UNCLAIMED
ITEMS (A) –
For your protection - Signature is required at time of delivery
on all shipments, to insure that the package has been delivered
safely and intact. Any unclaimed or refused item on which return
shipping is billed to our account will have the return shipping
charges deducted from any refund - see line #3. UPS and FedEx
do not honor claims for "lost" or "damaged" items when
"SIGNATURE REQUIRED" is waived.
-
REFUSED or UNCLAIMED
ITEMS (B) –
Insurance on the initial shipment does not cover loss or damage
to any unclaimed or refused items returned to us. Refused
or unclaimed items which become lost or damaged during return to
our facility may result in zero refund, depending on the
shipping company’s (USPS, FedEx, UPS, etc) policy in effect at
that time.