Terms of Sale
We recognize that occasionally extraordinary situations
arise. This warranty / return policy is extended to cover the majority of
transactions. All claims will be handled on an individual basis.
Warranty for our products is one year from date of purchase.
All items to be examined immediately upon receipt for defects, damages, missing items. Claims for damages caused by transit are to be filed with the freight company. No claims for missing or damaged items after TWO (2) days of receipt.
All products sold by our company are warranted to be free
from defects in material and workmanship. All items to be carefully examined
immediately upon receipt for defects. No claims for
visible defects once installation
has been started.
Damage resulting from storage, incorrect installation, shipping, incorrect cleaning materials, improper cleaning methods or atmospheric conditions is the responsibility of the installer and or buyer. We recommend that any item not being installed within 30 days of delivery be unpacked, unfolded and stored safely in a cool, dry place.
All items are made to order & may not be returned unless defective. Please notify us by fax, email or letter, stating reasons for return. If the claim is for improper fit, the original item being replaced must be sent to us with the returned item. NO CLAIMS FOR FIT WITHOUT THE OLD ITEM FOR COMPARISON. We gladly correct our mistakes. Alterations, additions or changes to our patterns at material cost only. We are responsible for our product only, not for installation, removal or freight charges.
All claims to be handled at point of purchase – mail order
outlet, distributor, installation center. All claims must be
accompanied by original invoice showing date of receipt & date of
Adjustments are prorated from the purchase date, based on the
estimated normal product service life.
sellers liability for breach of the above warranty is limited to refunding the
purchase price of the merchandise, or at the seller's option, to repair or
replacement upon its return. Under no circumstances shall the seller be
responsible for any other form of consequential damage including labor
(installation / removal costs), application costs, damage to associated
products, or loss of profit due the use or inability to use or install the
products supplied. No claim for any breach of warranty herein shall be valid
unless delivered only in writing to the company within thirty (30) days after
the date of delivery of the above mentioned shipment.
Information contained herein is the property of ARO 2000 & may not be reproduced or used without permission.