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Please inspect your
order upon delivery -
check year/ make/ model,
etc. In the event of
error the item will be
replaced. If your order
arrives damaged or is
not as described, please
notify us immediately so
that we can arrange the
return for
replacement. Please
handle clear vinyl
windows carefully.
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INSPECT CAREFULLY
- We will not accept
returns or claims for
any incorrect item,
marks or visible flaws
once installation has
been started.
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Customer is responsible
for return shipping
costs, with the
exception of
manufacturing errors or
defect. Returns of items
with initial free
shipping are subject to
the billing of actual
initial shipping
expense, which will be
deducted from the
credit.
NON-DEFECTIVE returns
are subject to a 20%
restocking fee.
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Any part may be returned
within 30 days or as
noted on the
listing. Returns must be
received back within 30
days of initial
shipment. We will refund
the purchase price (less
shipping/restocking
fees) once the item
arrives back at
the warehouse in its
original condition. We
pack all items to insure
that they arrive
safely. Retain all
original packing
materials for any item
that is to be returned
to us.
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Please contact us for a
return authorization
number (RA#). No
returns will be accepted
otherwise.
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Other than warranty
returns
- All returns must be in
original packaging,
unused and in resalable
condition. Please handle
clear vinyl windows
carefully when folding
for return with paper in
between. See line #2
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REFUSED or UNCLAIMED
ITEMS (A)
–
For your protection -
Signature is required at
time of delivery on all
shipments, to insure
that the package has
been delivered safely
and intact. Any
unclaimed or refused
item on which return
shipping is billed to
our account will have
the return shipping
charges deducted from
any refund - see line
#3. UPS and FedEx do
not honor claims for
"lost" or "damaged"
items when "SIGNATURE
REQUIRED" is waived.
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REFUSED or UNCLAIMED
ITEMS
(B) – Insurance on the
initial shipment does
not cover loss or damage
to any unclaimed
or refused items
returned to us. Refused
or unclaimed items which
become lost or damaged
during return to our
facility may result in
zero refund, depending
on the shipping
company’s (USPS, FedEx,
UPS, etc) policy in
effect at that time.